Tax Elite will organise the refund based on the information and and documentation provided by the client.

Tax back in 7 days refers to 7 working days and is completely dependent on the Australian Tax Office processing times.

If you’re refund is unclaimed for 2 months, Ie, your bank account has been closed or will not accept out deposit, an admistration fee of $50 will be deducted every 3 months.

Tax Elite is not responsible for the refund of tax where:
the client has already applied and received a refund;
the client has provided information which is false, inaccurate, incorrect, insufficient or misleading in any way;
the client has a tax debt with the tax office

When the client signs a Power of Attorney permitting Tax Elite to organise his/her refunds, he/she is agreeing to pay the fee to Tax Elite for the organisation of the refund.

When the client submits a registration on the Tax Elite website and he/she signs the application that Tax Elite should organise its refunds, this is accepted in lieu of a physical signature as an authorisation by the client to Tax Elite to proceed and organise his/her refund and that the client agrees to pay the fee.

If the relevant Tax Office, sends the due refund to the client directly, rather than to Tax Elite, the client still owes the processing fee in full to Tax Elite for the service rendered.

For additional value-added services provided by Tax Elite to the client, additional fees will be charged to cover associated administrative and management costs. Such additional services include, but are not limited to, document retrieval, residency and non-residency document organisation where relevant, amendment preparation for previous returns, and certain payment options.

Tax Elite will send the refund to the client as agreed with the client.
Where Tax Eite receives the money from the tax office, it will deduct its fee from the amount sent to the client.
In the case of payment by cheque or International money transfer, Tax Elite has no control over the fees charged locally by banks in cashing the cheque.
Unless requested to do otherwise by the client, Tax Elite will advise current and past clients of:
all new refunds that they may be entitled too as and when information becomes available from the respective tax authorities;
all new services that they may avail of with Tax Elite ;
all new services offered by Tax Elite and associated companies.
From time to time, Tax Elite may amend or add to these Terms and Conditions should the need arise. Such changes will be posted on the web-site terms and conditions.

The submission of a registration to Tax Elite, by web, post, hand, fax, or email, constitutes agreement to these Terms & Conditions, including amendments thereto, by the client.

Tax Elite ensures that all client information is held as private and confidential.

Costs

The Tax Refund prepared by Tax Elite will cost $99+GST on the basis that the refund is basic in nature. The Tax Elite tax agent will notify you if they believe your refund falls out of the basic tax Refund bracket. Depending on how much correspondace wand work has been done by the tax agent a nominal fee of $40 may be charge if the return is stopped due to the complexities and work.

Additional Fees

$25 to obtain get PAYG summary/final pay slip if you’re unable to provide them ( Employers details still need to be provided)
$30 for international bank transfers
Document Retrieval
Medicare Levy
Tax Refund Amendment $50

Online applications

When the customer submits an online application \ and he/she ticks the box to appoint Tax Elite as tax agents and to organise his/her refunds, this is accepted in lieu of a physical signature as an authorisation by the customer to Tax Elite to proceed and organise his/her refund.